The Noise in my Head

Trying to find the signal. Since 1960.

My Time Management System June 18, 2008

Filed under: Technology, webapps — mfmosman @ 8:48 pm
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A couple of people have asked me lately about how I get things done.  I’m my own boss, often working out of my home, so being able to stay on task is critical.  My mechanism for getting my work done is fairly high-tech, but pretty simple in practice.  Here it is:

1.  I capture everything.  You cannot manage your time without ensuring that every last thing you expect yourself to do is captured in a single place.  There is really no exception to this rule.  You have to have a place where every task is captured and every appointment is captured.

To do that, you must have your capture mechanism on your person at all times.  ALWAYS.  So, I asked myself: what is always on me?  And the answer is: my phone.  How can I use my phone as a capture mechanism for all tasks?  Here’s how:

First, I signed up for a task-management web application (Remember the Milk), and then I signed up for a calendar application (Google Calendar)  Remember the Milk is nothing particularly special, but it’s free and it’s easy to use, and (most importantly) it has an interface with both Jott and Google Calendar (more on these coming).  You could use a different to-do list application that interfaces with Jott, though: Vitalist, Toodledo, etc.  Whatever you like best.

Second, I signed up for a Jott account.  This has been critical.  Jott is an application that is capable of transcribing your voice (over the phone, when you call Jott’s number) into text and adding what you said into a number of web applications.

Jott provides you with a telephone number to call.  It answers, and asks, “Who would you like to Jott?”  You can provide any of several answers (once you set it up on the Jott website), but (importantly) two of the potential answers are, “Remember the Milk,” or “Google Calendar.”  It then transcribes whatever you say, and posts it online in the place you indicated.

If you were to walk up to me while I’m standing in line at the grocery store and say, “Could you email me a recommendation for a couple of good books for the summer?”  I would call Jott, and tell it that I wanted to leave a message on Remember the Milk.  It would beep, just like a regular voicemail system, and I’d simply speak into the phone, “Email [your name] book recommendations.”  Then I’d hang up.

By the time I got to my computer, if I were to check my to-do’s on Remember the Milk, sure enough, that task would appear there.  Jott has transcribed it from my voice into the computer, and sent it to Remember the Milk.

The same process would apply for appointments people make with me: if I’m at my computer, I’ll simply enter it in Google Calendar.  If not, I’ll let Jott do it for me.

2.  First thing every morning, I spend five to fifteen minutes establishing my priorities for the day.  Basically, I separate things into four categories: Things that must happen today (Category A), things where it would be very nice if they happen today (B), things that really won’t happen today but still must be done someday (C), and things that I should really forget about (D).

Then, I take everything that is an A and prioritize those.  The most important things are done first, the less important things are done later in the day.  I actually then put tasks, as well as appointments, on my Google Calendar.  I treat them just like appointments: I estimate how long they’ll take, and I make an appointment with myself to do them.

Category B tasks will end up very late in the day, usually, but they also make the list.  The only real key here is: I do not rest if there is an open Category A task.

I pretty much ignore Category C tasks for the day, and only revisit them if I’ve somehow knocked all of the other stuff off the list.  I then delete the Category D tasks from off of Remember the Milk, never to be revisited again.  It just wasn’t important.

3.  I manage my day by text messages to my phone.  For every appointment I have, and for every one of my day’s top priorities, I receive a text message at the appropriate time.  For this I use Google Calendar.

If you have a Google Calendar account, go to the “Settings” tab, and then click on “Mobile Setup.”  This will allow you to enter your cell phone number and carrier.  From now on, when you enter an appointment, you’ll have an option to send yourself reminders.  By default, you’ll get a text message half an hour before the appointment starts.  Do nothing, and you’ll get that.  But you can also set it to send you the reminder at whatever interval you like (and you can even send multiple alerts).  Set an appointment.  Where you see “reminders,” click on SMS.  Send yourself an alert for whenever you like: 5 minutes before the appointment, a half hour before, whatever.

The option for multiple reminders works great for early morning appointments (where I send myself a reminder 12 hours before, and another at about the time I want to wake up), or appointments where I need to do something (like change into a suit) beforehand (then I can send myself a text an hour or so before, just to make sure I get home, change, and get to the appointment).

As I noted above: important tasks end up as appointments, so the same process is followed.

Now, I cannot possibly forget anything.  I will receive a text to remind me of every single thing I intend to do today.

It sounds more complicated than it is.  It nets out to: I use Jott to capture everything, I prioritize in the morning, I use Google Calendar’s mobile reminder function to send myself text messages as reminders, and I promise myself that all Category “A” tasks will be done before the day ends.  That’s pretty much it.

If you don’t have a system of your own, you might want to try this one.  Every technology I described above is free, by the way.

 

Why Your Data is Safe with a Web App June 2, 2008

Filed under: webapps — mfmosman @ 7:16 pm
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I heard today, for about the fiftieth time, someone suggest to me that they didn’t want to use Google Docs (or Zoho or Buzzword) because they feel safer having their data right there on their own hard drive.  This is the Mad Max argument for data safety — each of us is safest if we roam the countryside heavily armed, with only our own security in mind.

The problem is: your data is decidedly not safe on your own hard drive.  That drive will, absolutely and without question, fail.  And you’re not backing it up.  When it’s gone, it’s gone.  Without some serious technical microsurgery, you’ll never see those documents, those pictures, that music, ever again.

It’s not 100% certain that you won’t lose your data on Google’s servers, either.  Stuff can happen.  It’s just that it’s safe-ER there.  Way safer.  It reminds me a bit of the argument Scott McNealy made all those years ago about whether or not your credit card data is safe online: ultimately, it’s not.  But it’s WAY safer than what you do all the time: you hand it to a waiter you’ve never met, who then disappears with it for a few minutes.  (And you’re worried about the security of heavily encrypted numbers?  Sheesh.)

This is like that.  Google (and other webapp vendors) keep your data on professionally managed servers.  There is redundancy.  They are backed up.  There are policies to handle fire, earthquakes, floods, etc.  You’re telling me you’ve got those in your house?  Your data is safer somewhere other than your own hard drive.

Pictures, which are so valuable to us, are the same way: you should have them somewhere online: Picasa, Flickr, Snapfish, Photobucket, Shutterfly, etc.  They’re all free or pretty much free, and if your hard drive crashes, you’ll still have your precious photos.

Of course, I’d also recommend Mozy, Sean’s former employer and founded by my friend Josh Coates, to back up your local hard drive.  For $5 per month, you can automatically (without you having to lift a finger) constantly back up your entire hard drive.  It’s an awesome application.

Do both, though.  You’ll never lose another document or other valuable file again.

 

Web Applications I Use Every Day June 2, 2008

Filed under: webapps — mfmosman @ 5:01 am
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I do all of my work online now — I can’t even remember the last time I opened up a desktop application, and that is working very well for me, as I think it would for most people.

The advantages are pretty obvious: access to all of my work from any computer, the fact that my files are safer on Google or Zoho or Buzzword servers than they would be on my little laptop, and excellent collaboration tools.

I hear two complaints about webapps, and neither makes sense to me: (1) What will I do when I’m offline?, and (2) The applications are not first-rate yet.

To the first, I’d suggest that you are almost never offline anymore.  Seriously, where are you when you don’t have internet access?  The only place I can think of is an airplane, and frankly I don’t want to work on an airplane anyway.

To the second, I wonder what features are missing that you actually use.  I started thinking in the mid-90s that desktop applications were adding useless or fringe features, and I think I was right.  I rarely find myself in corners with webapps where I’m wishing for a feature that isn’t there.

In any case, here is what I’m using all the time:

1. Gmail – Omigosh, I love gmail.  I’ve added Stylish to Firefox, and I use the Gmail Redesigned style to make the application beautiful to my eye.  I tag everything, and I use tons of filters to keep my inbox clean.  I’ve also added a Remember the Milk sidebar that puts my todo list right next to my mailbox, where I spend a lot of time in any given day.

2. Google Calendar – I just smother myself with SMS reminders for appointments I make in Google Calendar.  This really keeps me in the right places at the right times.  I use Jott a ton, too, to set appointments using my cell phone.

3. Remember the Milk – to be honest, I’m not sure that I love this as a to-do list, but I love the Gmail, Google Calendar and Jott integrations.  I give myself to-dos through Jott with my cell phone, and it shows up in both Gmail and Google Calendar instantly.

4.  Jott – DO THIS.  As mentioned above: this has been a lifesaver.

5. Google Documents – This is my word processor and spreadsheet program.  I do not honestly think that Google Docs is better right now than Zoho Office or Buzzword in terms of feature set, but I trust Google to get it right over time, so that’s where I’m laying my bet.  If I were just concerned with right now, I’d look at Zoho, where the applications look more polished (and there are more of ‘em).

6. Google Notebook – I have always loved freeform databases, even from back in the days of askSAM.  The idea that I can take notes and find them later based on any word I can remember is very powerful at a purely personal level.  I simply cannot personally create enough raw data to overpower a decent freeform database, so this will always work for me.  I use it primarily to keep a record of who said what to whom.  I can always look up what you told me a month-and-a-half ago.  (Students: Holy smokes, this would be a great tool for taking notes.  Take the note, and be able to find it at any time later just by remembering a word you are looking for?  Sheesh.)

7.  Gubb.net – is a cool lists app.  In keeping with the overall theme of “I get text messages all day long to remind me of stuff,” what I love about Gubb is that I can create a list (say, a grocery list) and then text it to myself.

8. Youmail – A powerful, flexible replacement for your mobile phone’s voicemail box.  Listen to your voicemails from your computer, where you can pause it, back up a few seconds, whatever.  Now I don’t have to listen to a 30-second voicemail six times just to get the callback number.

These applications are open every single day, all day long, in my browser, and it’s really been working for me.